At Sherpa, we’re committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about visitors to our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may update this policy from time to time so please keep an eye on this page to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to Sherpa Marketing Ltd, 1 Hammond Road, Bedford, MK41 0UD. Alternatively, you can telephone 01234 964000.
We receive information about you when you use our website, for example, when you contact us about services, download any of our resources or if you subscribe to our blog or emails.
The personal information we collect might include your name, email address, IP address, and information regarding what pages you visited on our site.
Any personal information provided to or gathered by http://www.sherpamarketing.co.uk is safeguarded by Sherpa Marketing Ltd, 1 Hammond Road, Bedford, MK41 0UD.
We may use your information to:
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or for the length of time specified in any relevant contract you hold with us.
We will not sell or pass on your information to third parties. We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
You have a choice about whether you wish to receive information from us or not. If you do not want to receive direct marketing communications from us regarding our services and resources, then you are able to notify us when entering your details.
We will not send you emails, text messages or call you on the telephone without first receiving your consent. As a digital agency, we do not tend to send marketing information via the post, but if you have indicated that you do not wish to be contacted via post, we will ensure this never happens. You can change your marketing preferences at any time by contacting us via email: email@example.com or telephone on 01234 964000.
If you believe any of the information we hold is inaccurate or out of date, you can either:
You have the right to request details on the information we hold about you. There may be an administration fee related to this transaction.
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as financial details) is encrypted and protected. with the When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. Any information that we obtain when someone subscribes to our blog or fills out a form on our website helps us to build a better profile of who we are talking to and it helps to improve your buyer experience too. The more we understand about you, the more relevant the content we send or direct you to will be.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the ‘help section’ of your browser or visiting the About Cookies website which offers guidance for all modern browsers and information on how to manage and delete cookies. It’s important to remember that by deleting or blocking cookies, you could also block certain personalised features and you may not be able to take full advantage of some of the website's features.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
If you are aged 16 or under‚ it is imperative that you get your parent/guardian's permission before you provide us with personal information.
As part of our services, the information which you provide to us may be transferred to countries outside the European Union (“EU”). These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
We keep this policy under regular review. This Policy was last updated in January 2018.